Return & Exchange Policy

At ZIRVE, your satisfaction is our priority. We understand that sometimes, the perfect fit requires an exchange.

Easy Size Exchange

• Wrong size? No worries! We offer a hassle-free size exchange for your ZIRVE shoes.
• You can exchange your item effortlessly within 3 days of receiving your order.
• A minimal delivery fee will be applicable for the exchange service.

How to Request an Exchange:

1. Contact our customer service team within 3 days of receiving your order to initiate the exchange process. You can reach us via, Phone– 01623566725 , WhatsApp– 01623566725 – refer to your contact info image].
2. Please provide your order number and details of the size you wish to exchange for.
3. Our team will guide you through the next steps and inform you about the minimal delivery charge.
4. Ensure the item is in its original, unused condition with all tags and packaging intact.

Important Notes:

• This policy applies only to size exchanges.
• Exchanges are subject to stock availability.
• The original delivery charges are non-refundable.
• ZIRVE reserves the right to refuse an exchange if the product does not meet the return conditions.

For any further assistance, please do not hesitate to contact us.